- AI models
- Several language models, with the one best suited to the complexity of the question chosen automatically
- Training
- More than 1,000 PDF, Word, Excel, TXT and HTML documents (up to 50 MB per file), websites up to 500 pages, MySQL and PostgreSQL databases
- Content search
- Semantic search and RAG: it answers starting from the right passages in your documents
- Channels
- Phone (voice agent), website, WhatsApp Business, Messenger, Instagram Direct, Slack, Microsoft Teams, WordPress
- Voice agent
- Answers calls on the first ring, at any hour, in more than 25 languages; books appointments in Google Calendar, Calendly and Cal.com; transfers the call to the team with a summary; records and transcribes calls and emails the summary; outbound calls (reminders, call-backs, campaigns) only to contacts who have given consent; follow-up via WhatsApp or email
- Developers
- REST and GraphQL APIs, webhooks for real-time events, SDKs for JavaScript, Python and PHP, OpenAPI documentation
- Leads
- Automatic scoring on more than 15 parameters (interest, budget, urgency), extraction of email, phone number and company, sent to the CRM in real time
- Analytics
- Dashboard with more than 15 metrics, message sentiment, most-asked topics, export to CSV, via API or to Google Sheets
- Performance
- Average latency of 1.2 seconds, 99.9% uptime, up to 10,000 requests per minute
- Data
- Hosting in the European Union, AES-256 encryption, daily backups, logs kept for 90 days