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ConverslyDigital Runner’s AI agent

Works24/7.Speaks onyour behalf.

New: it now answers the phone too. Listen to it

The AI agent that answers customers, prospects and suppliers with your own content, on your website, on WhatsApp, on social media and now on the phone too, with its own voice. Even when the office is closed.

Velò e-bike assistantreplies in about 1 second
Sample conversation: a customer asks about delivery times for an e-bike, the assistant replies, recommends a size and saves the contact in the CRM.

It answers in more than 95 languages in chat and more than 25 on the phone.

P. 02 — NewVoice agent · October 2026
New · Voice agent

Now it speaks

Conversly now answers the phone too. With its own voice, at any hour, in more than 25 languages. It books appointments, takes the details and leaves you a summary.

Una donna telefona la sera dal tavolo di cucina, con la Mole Antonelliana illuminata fuori dalla finestra
9:34 pm · the practice is closedConversly answers, on the first ring
Moretti Dental PracticeSample call · Turin
Listen to the call · 48 seconds, in Italian

The sample call was recorded in Italian, for a practice in Turin: the transcript below is translated into English. On the phone Conversly speaks more than 25 languages.

  1. ConverslyMoretti Dental Practice, good evening! I’m the practice’s virtual assistant. How can I help you?
  2. PatientGood evening, I’ve broken a bit of tooth at dinner. I’d like an appointment as soon as possible.
  3. ConverslyI’m sorry to hear that. Tomorrow I have two free slots: at 11:40 am or at 5 pm. Which would you prefer?
  4. Patient5 pm is perfect.
  5. ConverslyGreat. Could I have your full name, please?
  6. PatientLaura Bianchi.
  7. ConverslyThank you, Ms Bianchi. Your appointment is booked for tomorrow, Thursday, at 5 pm. I’ll send you the confirmation on WhatsApp straight away, and the dentist will have a summary of the call. Is there anything else I can do for you?
  8. PatientNo, no, thank you so much! That’s very kind.
  9. ConverslyThank you, and have a lovely evening!
  10. ✓ Appointment in the calendar · WhatsApp sent · Summary to the practice
  • In the calendarThursday, 5:00 pm

    Laura Bianchi · chipped tooth, urgent. Booked in Google Calendar, Calendly or Cal.com.

  • On WhatsAppConfirmation sent to the patient

    The follow-up goes out on its own, on WhatsApp or by email, as soon as the call ends.

  • Il titolare, nel suo laboratorio a Torino, legge sul telefono il riassunto della chiamata
    To the ownerSummary and transcript by email
  • No missed calls

    At night, at weekends, over lunch: it always answers, on the first ring.

  • 25+ languages

    If the caller switches language, the conversation carries on in theirs.

  • Books appointments

    Straight into the calendar: Google Calendar, Calendly or Cal.com.

  • Hands over the line

    When a person is needed, it transfers the call to your team with a summary.

  • Records and transcribes

    Every call recorded and transcribed, with the summary in your inbox.

  • It makes the calls

    Reminders, call-backs and phone campaigns, only to contacts who have given consent.

  • Automatic follow-up

    After the call a WhatsApp message or an email goes out, without you lifting a finger.

  • Knows what you know

    It uses the same content as the chat: price lists, opening hours, procedures, FAQs. And it always introduces itself as a virtual assistant.

Want to hear it answer with your company’s voice?

Book the voice demo
P. 03 — The problemConversly · 2026

The problem

Your customer writes at 11:40 pm. The office is closed, the question just sits there and by morning they’ve already bought elsewhere. With Conversly they get an answer straight away in their language, with your information. And you find their contact in your CRM.

Average response time

1.2s

The time it takes a customer to reread the question they’ve just typed.

Guaranteed uptime
99.9%
Requests per minute
10,000
Days off
0
P. 04 — The numbersLatest standings

Numbers fit
for a podium

Italian companies use it every day to sell and to support their customers. Here are the recorded times.

  • 63companies already use it
  • 70%of requests handled without a human agent
  • 95+languages: it replies in the one you write in
  • 24/7always on, bank holidays included

More leads, fewer repetitive requests, no question left unanswered.

Try the demo
P. 05 — What it does4 jobs, 1 agent

One agent,
four jobs.

Two colleagues reviewing the leads collected
Sales

Lead capture

It asks website visitors the right questions, works out who is ready to buy and collects name, email, phone number and company. It delivers warm leads straight into your CRM.

  • Automatic qualification
  • Structured, profiled data
  • Sent straight to the CRM

15+criteria to score every lead, which reaches the CRM in real time

Laptop with a conversation open
Customer care

24/7 support

Shipping, returns, opening hours, products, warranties. It answers straight away, at any hour, and hands over to someone in your team when needed.

  • Instant replies 7 days a week
  • Hand-off to a human agent
  • Fewer tickets, less waiting

70%of requests resolved without tying up your team

Corporate training room
Documents

Knowledge base

Manuals, price lists, procedures and catalogues become a colleague who knows everything and answers in a second. Customers and colleagues query the documentation as if they were talking to whoever wrote it.

  • PDF, Word, Excel, TXT and HTML
  • Websites up to 500 pages
  • MySQL and PostgreSQL

1,000+documents, websites up to 500 pages, connected databases

Screen showing an integration workflow
Channels

Omnichannel

One agent, with the same tone of voice, on the phone and on your website, WhatsApp Business, Messenger, Instagram, Slack and WordPress. The same answers wherever people look for you, whether they write or call.

  • Phone, with its own voice
  • WhatsApp Business
  • Messenger and Instagram Direct
  • Slack and WordPress

7channels managed from a single dashboard, phone included

P. 06 — Try it hereInteractive demo

Ask it a
question.

Pick a channel, then tap a question. This is how the agent of an e-bike shop set up with Conversly replies.

Channel
Customer questions
Velò e-bike · WebsiteOnline assistant

Hi! I’m Velò’s assistant. Ask me about orders, sizes, shipping or quotes.

Liefert ihr auch nach Deutschland?

Language detected: German

Ja! Nach Deutschland liefern wir in 4 bis 6 Werktagen, ab 49 € Bestellwert versandkostenfrei.

Demo exampleConversly

The answers on this page are an example. In the free demo the agent works with your company’s own content.

P. 07 — EnduranceNo breaks

Your team rests. Conversly runs.

At night, at weekends, on bank holidays. No lunch breaks, no sick days, no request left unanswered.

P. 08 — Getting startedA 4-stage course

From start
to finish
in a few hours.

  1. Start

    Upload your content

    PDF, Word, Excel, TXT and HTML, FAQs, catalogues and technical manuals. Or just give it your website and it reads it on its own.

    Up to 500 website pages or a database connected via API
  2. Km 14

    Connect it to your channels

    One line of code for your website, ready-made connections for WhatsApp, Messenger and Instagram.

    REST API and webhooks for your business software
  3. Km 28

    Collect leads

    Conversly spots who is interested, extracts email, phone number and company and passes them to your CRM in real time, or to a file you can export.

    HubSpot, Salesforce, Zendesk and more
  4. Finish

    Read the results

    Conversations, most-asked topics, message sentiment and leads collected, all in one dashboard.

    Export to Google Sheets
  • Live in a few hoursNo complicated set-up and no code to write: upload your content, choose the tone and the agent is ready to work.
  • With your brand’s faceLogo, colours, fonts and tone of voice are all yours. Workflows are built around your own procedures too.
  • Connected to your systemsThrough APIs it talks to your CRM, e-commerce and order management, so its answers are always based on up-to-date data.
  • Always onNo breaks and no holidays. When a question is outside its remit, it hands over to a person.

Not a single line of code to write. We take care of it.

Get started
P. 09 — Where it worksChannels and integrations

Wherever people
look for you.

Channels: Phone, Website, WhatsApp, Messenger, Instagram, Slack, WordPress, Microsoft Teams. Integrations: HubSpot, Salesforce, Zendesk, n8n, Make, Zapier, Pabbly Connect, Webhook, API REST.

1.2 s
average response latency
99.9%
guaranteed uptime
10,000
requests per minute without slowing down
15+
metrics in the analytics dashboard
AI
several models, chosen automatically to suit the question
RAG
semantic search across your content, no made-up answers
For those who want the detailsThe agent’s kit
AI models
Several language models, with the one best suited to the complexity of the question chosen automatically
Training
More than 1,000 PDF, Word, Excel, TXT and HTML documents (up to 50 MB per file), websites up to 500 pages, MySQL and PostgreSQL databases
Content search
Semantic search and RAG: it answers starting from the right passages in your documents
Channels
Phone (voice agent), website, WhatsApp Business, Messenger, Instagram Direct, Slack, Microsoft Teams, WordPress
Voice agent
Answers calls on the first ring, at any hour, in more than 25 languages; books appointments in Google Calendar, Calendly and Cal.com; transfers the call to the team with a summary; records and transcribes calls and emails the summary; outbound calls (reminders, call-backs, campaigns) only to contacts who have given consent; follow-up via WhatsApp or email
Developers
REST and GraphQL APIs, webhooks for real-time events, SDKs for JavaScript, Python and PHP, OpenAPI documentation
Leads
Automatic scoring on more than 15 parameters (interest, budget, urgency), extraction of email, phone number and company, sent to the CRM in real time
Analytics
Dashboard with more than 15 metrics, message sentiment, most-asked topics, export to CSV, via API or to Google Sheets
Performance
Average latency of 1.2 seconds, 99.9% uptime, up to 10,000 requests per minute
Data
Hosting in the European Union, AES-256 encryption, daily backups, logs kept for 90 days
P. 10 — Who it’s for6 industries

Every industry has its own questions.

A company warehouse with goods ready for shipping
  • E-commerce and retail

    Where’s my parcel?

    Order status, returns, sizes, availability and buying advice, at any hour.

  • Software and technology

    How do I connect my account?

    Onboarding for new users, first-line support and documentation, with hand-off to technical support.

  • Healthcare

    What are the clinic’s opening hours on Saturday?

    Bookings, opening hours, services, test preparation and information for patients.

  • Finance and insurance

    What does the home insurance cover?

    Precise answers on products, procedures and required documents, plus a qualified lead for the adviser.

  • Education and training

    When does the next course start?

    Timetables, syllabuses, enrolments and certificates, supporting students without swamping the office.

  • Travel and hospitality

    Avez-vous une chambre pour deux en novembre ?

    Availability, services and booking requests in the guests’ own language.

Sports clubs and associations

For sports clubs, associations and schools, Conversly pairs with ClubRM, our membership management software: it learns fees, class timetables and rules, and answers members and families, even at 11 pm. Your industry isn’t listed? We’ll set it up to fit.

P. 11 — PricingExcl. VAT

Choose your
pace.

Basic

To get started

€89a month + set-up

  • 1 Conversly chatbot and 1 user
  • 1,000 messages a month included
  • Unlimited messages with your own OpenAI key
  • Unlimited website pages for training
  • Up to 5 million characters of content
  • Custom chatbot design
Start with Basic
Most popular

Pro

For an agent that does more

€139a month + set-up

  • 2 Conversly chatbots and 2 users
  • 3,000 messages a month included
  • Unlimited messages with your own OpenAI key
  • Up to 10 million characters of content
  • Website and social: several channels together
  • Unlimited live chats with a human agent
  • Advanced statistics
Choose Pro

Custom

Let’s talk it through

Tailored

  • From 4 chatbots and 2 users upwards
  • From 5,000 messages a month
  • Up to 20 million characters of content
  • Website, CRM and social connected
  • Lead capture with a form
  • Priority email support
Ask for a quote

Prices exclude VAT and come from Conversly’s official price list. A one-off activation fee is added to every plan.

Voice agent: we’ll prepare a quote based on your call volume. Hear how it answers

  • Integration and set-upWe support you while we connect Conversly to your business systems and set up the answers, until it works exactly as it should.
  • Training and maintenanceWe check how it answers and update the content and the AI engine when your products, the market or your customers’ questions change.
  • Premium supportA contact at Digital Runner who knows your project, for changes, new features or moving up to a higher plan.

Not sure which to choose? We’ll tell you during the demo.

P. 12 — Security and questionsGDPR
  • Data in EuropeHosting in the European Union, GDPR compliant.
  • AES-256 encryptionEncrypted data and daily backups.
  • Your contentYour knowledge base stays private and doesn’t train external models.
  • Clear rulesIt only talks about what you teach it. If you don’t want it to cover a topic, it won’t.

Frequently asked
questions

What is Conversly?

It’s the AI agent developed by Digital Runner. It learns from your content (website, PDFs, manuals, catalogues) and answers customers, prospects and suppliers on its own, on your website, on messaging channels and on the phone, with its own voice. It captures leads, sends them to the CRM and calls in a person when a question is outside its remit.

Can it answer the phone too?

Yes, that’s what’s new in Conversly: it answers calls with its own voice, on the first ring and at any hour, even at night and at weekends. It speaks more than 25 languages and, if the caller switches language, the conversation carries on in theirs. It books appointments in your calendar (Google Calendar, Calendly or Cal.com), transfers the call to your team with a summary when a person is needed, records and transcribes calls and emails you the summary. After the call it can send a follow-up on WhatsApp or by email, and it also makes outbound calls, such as reminders, call-backs and campaigns, only to contacts who have given consent. It uses the same content as the chat and always introduces itself as a virtual assistant. For the voice agent we prepare a quote based on your call volume.

How much does Conversly cost?

The Basic plan costs €89 a month and Pro €139 a month, excluding VAT, plus an initial set-up fee. For more chatbots, more messages or CRM integrations there is the Custom plan, with tailored pricing. For the voice agent we prepare a quote based on your call volume. You can try the demo before choosing.

Do I need to know how to code?

No. You upload your content or give it your website address, choose the tone of voice and the chatbot is ready. For the website one line of code is enough, and if you prefer, we’ll add it for you.

How long does it take to get started?

The basic set-up takes a few hours. Integrations with your CRM and business software depend on the tools you use: we plan them together.

Does it replace my team?

No. It takes care of repetitive requests and qualifies leads, so the people in your team can work where they’re really needed. When a question is outside its remit, it hands the conversation over to a human agent.

Which channels does it work on?

On the phone, with its own voice, on your website, on WhatsApp Business, Facebook Messenger, Instagram Direct, Slack and WordPress. With APIs, webhooks, n8n, Make, Zapier and Pabbly Connect it connects to your CRM, e-commerce, business software and the other tools you use.

How many languages does it answer in?

In chat it supports more than 95 languages and replies in the language the question is asked in, even if your content is in one language only. On the phone it speaks more than 25 languages and, if the caller switches language, carries on in theirs.

Is my data safe?

Yes. Conversly is hosted in the European Union, is GDPR compliant, encrypts data and makes daily backups. Your content stays private and isn’t used to train external models.

How is it different from other chatbots?

It doesn’t follow a script: it answers with your company’s content, in the customer’s language, and brings leads into your CRM. We set it up and look after it ourselves, from Turin, and connect it to the systems you already use.

Who’s behind it

An agency in Turin, not a call centre.

Conversly is designed and looked after by Digital Runner and comes out of our experience in B2B marketing: we set it up with you, connect it to your tools and keep improving it over time.

Book the free demo

We’ve written about it

FROM THE BLOG

All articles
P. 13 — The next stepFree demo

Your new
colleague starts
tomorrow.

Book the free demo: we’ll prepare an agent with your company’s content and you’ll see it answering your customers.

Conversly is a Digital Runner srl product · Turin, Italy

Ask for information

Conversly: how would it work for you?

Tell us what you’re interested in and where you’re starting from. The person who runs this service at the agency will get back to you with timing, approach and a rough idea of costs for a case like yours.

What are you interested in for Conversly?

© 2026 Digital Runner srl · Corso Valdocco 2, Torino · VAT no. 13026050016
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Ask for information

Conversly

Someone from the team will reply within one working day.

What are you interested in for Conversly?

Or call us: +39 011 19118420